​Sukanya Arunachalam, Customer Success Engineer, at Freshworks, is set to take the stage at a special ‘Ask Me Anything' session.

🎥 Topic: 

1. API: Overview and capabilities 
2. Custom Objects

📅 Date: November 30

⏱ Time: 4 PM CET/ 10 AM ET

💡 You will hear about and learn from real-time demos on

• APIs & how they are used
• Automating workflows using webhooks
• Automating data exchange via integrations
• Data extraction made easy by using custom objects

A LITTLE ABOUT OUR HOST 💎

I got lucky to start and continue my career with a customer-facing job in an expeditiously growing company with over 8 plus years of experience. Starting as a Support Engineer really helped me to shape myself to have a "Customer First" attitude and to become this ardent customer experience representative.

Having gained some technical exposure on how SaaS-based products function and have found some success in the areas of Implementation, customer support, framing/coordinating processes, and coaching analysts, I am working on understanding the workflow model of different businesses across SaaS to help offer recommendations which in turn would help deliver better ROI and improve our customers KPI’s!

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