Freshworks User Network - Barcelona

Freshworks User Network - Barcelona

Oct 18, 2023, 1:00 – 5:00 PM

Customer ExperienceEuropeFreshdeskFreshservice

About this event

We're excited to announce yet another edition of the Freshworks User Network Barcelona– your opportunity to meet and learn from peers in your city.

Why you should be a part of this meet-up:

  • Network with people who also use Freshworks products to solve different problems
  • Experience product learning sessions with experts
  • Engage in conversations and insightful discussions

This event is going to have additional content you didn't catch the last tmie around! Join us to see how Freshworks’ latest innovations address key market trends and will help you deliver:

Conversational Engagement Discover how the rapid evolution of AI-powered chat, messaging, bots, and classic customer support changes the game in customer experience.

Service Management outside IT and maximum uptime with IT Operations Management: Learn how IT can extend principles of service management and automation to HR, Finance, Facilities and more, and how a service-oriented view of IT Operations can reduce and even eliminate downtime.

An AI-powered platform built for everyone: See how AI-driven analytics and a modern app architecture make it possible to forecast business metrics and innovate rapidly.

Please note that all sessions will be delivered in Spanish!

We look forward to seeing you there!



Wednesday, October 18, 2023
1:00 PM – 5:00 PM UTC


Registration & Welcome
Opening Keynote
Product Breakout Sessions
Peer-to-Peer Discussions
Refreshments & Networking