Freshworks User Network - San Mateo

FUN - Northern California

Mar 20, 8:30 PM – Mar 21, 1:00 AM

Customer ExperienceFreshdeskFreshserviceNorth America

About this event

We're excited to announce that we are back with another Freshworks User Network event right here in San Mateo and the first of 2024! This is your opportunity to meet and learn from peers in your city.

Here's what you can expect  to see:

Generative AI:
Gen AI is reshaping industries, automating complex processes, and accelerating innovation at an unprecedented pace. At the forefront of this revolution, Freddy AI by Freshworks is here to transform customer and employee experiences. Find out how Freddy AI works for your business and learn how your teams can get started to see an impact with Freddy Self Service, Freddy Insights, and Freddy Copilot.

Exclusive Product Sessions:
Get an in-depth look at the latest product updates and features. There'll be time to get your product related questions answered too.

Hands-on Session for your Developers: Extend your Freshworks product experiences by building apps for all your integration and customization needs 3x faster with 50% less errors! Bring along your tech teams to learn how Freddy Copilot for Developers, our generative powered app development tool can help them build apps faster and easier!

Open Floor for Discussions: Our customers have always been keen to meet their peers- this is a great platform for you to do that. Engage in useful discussion, ask questions, and gain actionable takeaways.

And of course plenty of food and drinks thanks to keep everyone fueled up and motivated. Bring your colleagues along for insightful conversations and networking :)



March 20 – 21, 2024
8:30 PM – 1:00 AM UTC


Kickoff and Opening Keynote
Product Highlights
Break (and breakouts for developers)
Fireside Chat- iRhythm
Roundtable Discussions
Happy Hour